What sizes are available?

Prints are available in a 2:3 aspect ratio in the following sizes: 4×6, 8×12, 12×18, 16×24, 20×30, and 24×36. Custom sizes are available upon request.

Can we choose our own photos?

Yes, all photo selections are fully customizable. We offer a curated collection of Santa Barbara and surrounding area photography, and you are welcome to choose any combination that fits your property. Suggested photos are provided as a starting point only.

What frame colors and finishes are available?

We offer a range of wood and metal frame colors as well as frameless options including Metal Print, Canvas Wrap, and Acrylic. Pricing varies by frame style and finish. A full frame color and style guide is available upon request.

What do the QR codes link to?

Each QR code links to a dedicated page featuring your hotel logo, the full history and story behind the photographed location, photographer’s notes, nearby attractions and activities, a Google Maps link, and the option to purchase the photo.

What happens if a QR code stops working?

QR code hosting, maintenance, and updates are covered under our upkeep program. If a QR code ever has an issue, we handle it.

Can you add our hotel logo to the QR placards?

Yes, every QR placard is custom-branded with your hotel logo and colors at no additional charge. Logo integration is included in the one-time setup fee.

What is the Annual QR Upkeep fee and what does it cover?

The Annual QR Upkeep and Website Maintenance fee covers 12 months of QR code hosting, link updates, and hotel gallery page maintenance to ensure everything stays active and current. Pricing depends on the size of your order.

How long does it take to receive the order?

Production and delivery time varies based on the size and scope of your order. Contact us for a more accurate timeline once your order details are confirmed.

What areas do you serve?

We serve hotels and properties of all sizes. We are happy to travel wherever we are needed and no location is out of reach. Contact us to start the conversation.

What is the minimum order?

There is no strict minimum. We work with properties of all sizes. That said, our pricing is most competitive for orders covering multiple rooms. Contact us for a custom quote based on your property.

What payment methods do you accept?

We accept ACH transfer, check, and credit card. We are open to other payment options as well, so feel free to ask.

Is there a sales tax?

Sales tax applicability and rate depends on your location. Tax will be calculated and clearly outlined in your proposal prior to purchase.

Can we order for just one room?

Yes, orders can be placed for any number of rooms. Please note that pricing per unit may be higher for smaller orders. Contact us for a custom quote.

What is included in the one-time setup fee?

The setup fee covers hotel logo integration, QR code creation, and the build-out of your custom hotel gallery page on the PhotographyQR website.

Do the frames come ready to hang?

Yes, all frames are professionally produced and delivered directly to your property ready to hang with all necessary hardware included.

What is the difference between a framed print with a matte and without?

A matte is a decorative border that sits between the frame and the photo. Without a matte the photo fills the frame edge to edge for a bold modern look. With a matte the photo is slightly smaller inside the frame giving it a classic gallery feel. Both options are available in the same frame styles.

Can we see examples before placing an order?

Yes, we have physical printed examples available to view. Contact us to arrange a time to see them in person.

Can the QR code landing page be updated after purchase?

Yes, QR code landing pages can be updated as needed. Updates are covered under the Annual QR Upkeep and Website Maintenance program.

Can guests purchase the photos they see in their room?

Yes, each QR code landing page includes a link for guests to purchase the photo directly. It is a built-in feature of every PhotographyQR installation.

How does the ordering process work from start to finish?

We start with a consultation to understand your property and preferences. From there we put together a custom proposal outlining photo selections, frame options, sizing, and pricing. Once approved we handle production and deliver everything directly to your property ready to hang.

Do you offer a proposal before we commit?

Yes, we provide a full written proposal at no obligation. The proposal includes itemized pricing, photo selections, frame options, and a per room cost breakdown.

Are you a local Santa Barbara business?

Yes, PhotographyQR is based in Santa Barbara, California. Our photography collection is rooted in the local area and we have a personal connection to the locations and stories behind every image.

Do you offer any guarantee on the prints or frames?

Yes, all prints and frames are professionally produced to a high standard. If there is an issue with your order upon delivery please contact us and we will make it right.

What happens if something arrives damaged?

If any item arrives damaged please contact us with photos of the damage and we will arrange a replacement. We take great care in packaging but understand that issues can occasionally occur in transit.

Can we reorder individual prints if one gets damaged after delivery?

Yes, individual prints can be reordered at any time. Contact us with the details of the item you need and we will get it sorted.

Can the QR placard design be customized to match our hotel branding?

Yes, QR placards are fully customizable in terms of logo placement, colors, and layout to match your hotel branding.

Is there a deposit required?

Yes, a deposit is required to begin production. The deposit amount and payment schedule will be clearly outlined in your proposal. Contact us for details.